Responsible Gaming

Introduction

At Roobet, we believe gaming should be enjoyed as entertainment only. Casino games are games of chance and should never be viewed as a way to earn money or solve financial problems. We encourage all our players to gamble responsibly and within their means.

Age Verification

You must be 18 years of age or older to play at Roobet. This is a legal requirement in New Zealand. We take age verification seriously and reserve the right to request proof of age at any time.

Warning Signs of Problem Gambling

If you experience any of the following, you may have a gambling problem. Please seek help:

• Chasing losses by gambling more to recover money lost
• Hiding your gambling activities from family or friends
• Spending more time or money gambling than intended
• Neglecting work, school, or personal relationships due to gambling
• Feeling anxious or irritable when not gambling
• Using gambling to escape problems or negative emotions
• Borrowing money to fund gambling activities
• Being unable to reduce or stop gambling despite wanting to
• Lying about the amount of time or money spent gambling

Self-Help Tools

Roobet provides several tools to help you maintain control of your gaming:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period
• Loss Limits: Set a maximum amount you are willing to lose
• Reality Checks: Receive regular reminders about how long you have been playing
• Self-Exclusion: Temporarily or permanently exclude yourself from your account
• Session Timeout: Automatically log out after a set period of inactivity

Access these tools through your account settings or contact our support team for assistance.

Support Organizations in New Zealand

If you are struggling with problem gambling, help is available from these trusted organisations:

New Zealand

• Problem Gambling Foundation
  Free and confidential support for problem gamblers and their whānau
  www.pgf.nz
  Free call: 0800 664 262
• Gambling Helpline
  24/7 support and counselling service
  Free call: 0800 654 655

International Support Services

• GamCare (UK) – www.gamcare.org.uk
• GamStop (UK) – National self-exclusion scheme – www.gamstop.co.uk
• Gambling Help Online (Australia) – www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada) – www.responsiblegambling.org
• National Council on Problem Gambling (US) – www.ncpgambling.org

Call to Action

If you think you have a problem with gambling, please reach out for help today. Speaking to someone about your concerns is the first step toward recovery. Support is available and free. You don't have to face this alone.

Contact the Problem Gambling Foundation at 0800 664 262 or visit www.pgf.nz for immediate support.